Networks today have come a long way and the internet is completely changing the way companies do business today. Thanks to the readily available large-scale computer information system over the last two decades, companies are able to access critical company's data and its on-going operations easily at the touch of a keyboard, as long as they are connected to the network.

As such, network downtime can seriously disrupt your business. Do you want to gain access to high level of network support and availability, and pay only for those networking infrastructure and services that you need? Do you want to enjoy enhanced service flexibility to scale up your needs as your business grows?

Let Kosmos Network and Server Management Service act as your internal MIS department to take care of your end-to-end ICT networking and server needs.

Network Management: Kosmos Qualified Engineers are equipped with many years of working experience in managing and servicing network infra-structure to cater to your strategic business needs.
Your networking router, switch (Layer 2/Layer 3), Virtual Private Network (VPN), Load Balancer and other networking devices will be managed and serviced by our engineers.

Should a failure in a networking device be detected, our engineers will be alerted and arranged to be on-site or remote to troubleshoot the device. At any point in time should you require configuration verbal confirmation. We are also able to setup, configure and commission any new networking devices that your organisation is intending to implement.

Server Management:

Remotely managing your network and server applications infrastructure can lead to significant cash savings, without sarcrificing controllability and integrity of critical resources. Kosmos Data Centre offers the LARGEST selection of networks under one roof and caters to the community of multi-national corporations, content providers, and network service providers.

Providing the fastest and most reliable routing of traffic, we have multiple connections to major Internet backbone carriers with OC-3 and ATM connections using the BGP-4 routing protocol. Kosmos Data Centre is built with N+1 redundancy throughout, including multiple HVAC systems and redundant power.

The backup diesel generators are tested every month to ensure they are functioning properly in the event of power grid failure. The Centre is also subjected to 24/7 live monitoring, CCTV, and a biometric access control system, 365 days a year.

Kosmos Data Centre Smart Hands Program:

Kosmos Data Centre Smart Hands program is offered by Kosmos to assist clients in managing all their servers needs - from maintaining, monitoring, troubleshooting to patching services.

Under this program, clients are eradicated of the needs to engage a full-time IT Administrator or search for a physical facility to host the server. Kosmos will have engineers monitoring your hosted servers for connectivity and responding to critical issues that arise from the servers 24/7 so that you can concentrate on your core business.

Whether your equipments are hosted by Kosmos in our data centers or located in your office premises, our engineers will consistently monitor to ensure that your networks are stable and functioning thus increasing the overall uptime of the whole infrastructure at an affordable cost.
Our service is supported by a comprehensive service level agreement, which can be customized to match your business needs - from standard business hours to 24x7.